All Norguard products come with a lifetime warranty. We promise that our product will be defect-free and built to withstand all normal wear and tear. Our warranty is acknowledged by all of our distributors and applies exclusive to the product’s end user.
This warranty is not transferable. No other person or firm is authorized to assume or assign for Norguard Industries any other liability in connection with the sale or use of our products. Furthermore, this warranty is void if any product is changed or altered in any way or if the product is used in a manner other than for which it is intended. This warranty only covers defects in material and workmanship; it does not cover conditions resulting from normal wear and tear, neglect, abuse or accident. All returns to Norguard Industries must have a return authorization obtained from our Customer Service department. All returns must be shipped prepaid, and returned to our main plant in Kent, Washington.
Norguard Industires warrants all products to be free from defect in material and workmanship. We are not responsible for improper use, care, or training in the use of our products. However, we do carry Commercial Liability Insurance and have the ability and reserve the right to name our distributor customers as additional insured and certificate holder, if they so desire.
Norguard Industries instructions, labels, and warnings supplied with each product at the time of shipment must be read and followed before using. Failure to do so may result in serious injury or death. This website contains only general descriptions of the products we manufacture. While use and performance are described, these products are not to be used by untrained individuals.
*Norguard Industries assumes no liability as to the information contained in this website. You are responsible to check the policies of your company and refer to state and federal regulations pertaining to the proper use of fall protection equipment.